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Contact Us
We’re here to help – connect with us!
Email:
Phone/Fax:
503-275-0300 | toll-free 800-452-0915 | 503-275-0319 fax
503-275-0300 text (text and data charges may apply.)
Need assistance after hours? Our Member Contact Center is here to assist you over the phone 24/7. In order to enhance your after-hour phone experience, please connect with us to set up a call-in password.
Mail:
12550 SE 93rd Avenue, Suite 400,
Clackamas, OR 97015
In Person:
Rockwood Branch
18676 E Burnside Street
Portland, OR 97233
Monday – Tuesday: 8:30am – 5pm
Wednesday: 10am – 5pm
Thursday – Friday: 8:30am – 5pm
Reedville Crossing Branch
2985 SE 75th Ave
Hillsboro, OR 97123
Monday – Tuesday: 8:30am – 5pm
Wednesday: 10am – 5pm
Thursday – Friday: 8:30am – 5pm
Via Online Banking:
Log in to Online Banking for secure two-way communication.
Lost or Stolen Visa Card? Let us know.
Visa Credit or Debit Card:
During business hours, please call us directly.
After business hours:
Visa Credit:
800-442-4757 (within US)
972-391-6840 (International)
Visa Debit:
833-933-1681 (within US)
812-647-9794 (International)
For Card Activation
Visa Credit:
833-541-0763
Visa Debit:
833-990-0742
Holiday Closures
| New Year’s Day | Wednesday, January 1, 2025 |
| Martin Luther King Jr. Day | Monday, January 20 |
| Presidents’ Day | Monday, February 17 |
| Memorial Day | Monday, May 26 |
| Juneteenth | Thursday, June 19 |
| Independence Day | Friday, July 4 |
| Labor Day | Monday, September 1 |
| Indigenous Peoples’ Day | Monday, October 13 |
| Veterans’ Day | Tuesday, November 11 |
| Thanksgiving | Thursday, November 27 |
| Day After Thanksgiving | Friday, November 28 |
| Christmas Eve | Wednesday, December 24, close at 3pm PST |
| Christmas Day | Thursday, December 25 |
| New Year's Eve | Wednesday, December 31, close at 3pm PST |
| New Year’s Day | Thursday, January 1, 2026 |
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