2020 created the “new normal” way we do things in our daily lives, including limited in-person interaction, social distancing, and getting used to virtual meetings. We understand visiting our branch is not always easy, especially during an unprecedented time like this, which is why we always look for ways to stay connected to our members. We recently implemented a text messaging system so our members can text us during business hours to take care of their banking needs, this is one extra layer of convenience we provide our members.

On top of the communication enhancement, me and the entire USAgencies team are doing everything we can to reduce the risk and stress for our members during these challenging times, including the assistance programs we created to provide support to our members. We are offering skip-a-pay and loan consolidation at no additional fees, as well as short term loans with a low interest rate. If you or anyone you know needs help with finances and going through the options available, please do not hesitate to connect with us, we are more than ready to help.

As you may be aware, we expanded our field of membership earlier this summer to individuals who live or work in any of these 4 Oregon counties: Multnomah, Clackamas, Washington, and Marion. We are very excited for the opportunity to serve more people in our community; this opportunity would not have been possible without our members.

I would like to take this time to thank you for the trust you put in the credit union. No matter the situation, our members’ financial wellness is always our priority. I am confident that together, we will brave the storm.

Justin Olson
President/CEO
USAgencies Credit Union